Boiler Repair in Surrey
No heating, no hot water, low pressure or an error code on the screen? Our Gas Safe engineers find the fault, explain it in plain English and fix it, usually on the first visit. We cover Surrey, Berkshire, Hampshire and London 24 hours a day.
Boiler repair prices
We keep repair pricing simple. You pay our hourly rate for the time on site, plus the cost of any parts. We tell you what is wrong and what it will cost before we fit anything, so there are no surprises.
| Repair | Guide price |
|---|---|
| Call-out and diagnosis (first hour) | £80 + VAT |
| Each extra hour | £80 + VAT |
| Pressure relief valve replacement | £100 to £150 + VAT |
| Expansion vessel recharge or replacement | £150 to £300 + VAT |
| Heat exchanger replacement | £300 to £500 + VAT |
| Power flush (up to 10 radiators) | £450 + VAT |
| Annual boiler service | £80 + VAT |
Parts prices vary by make and model. Prices are based from our KT16 postcode and extra charges may apply beyond 10 miles. See our full pricing page.
If a repair is going to cost close to the price of a new boiler, we will say so and give you a quote for both. We would rather you make the right call than spend money on a boiler that is near the end of its life. If replacing makes more sense, see our new boiler installation in Surrey page.
Common boiler faults we fix
- No heating or hot water: often a failed diverter valve, pump, fan or PCB. See hot water not working but heating is
- Boiler losing pressure: usually a leak, a faulty pressure relief valve or a flat expansion vessel. See why your boiler keeps losing pressure
- Error codes and lockouts: see boiler error codes explained
- Boiler keeps cutting out: see why your boiler keeps cutting out
- Kettling or banging noises: often limescale on the heat exchanger. See boiler kettling noise
- Frozen condensate pipe in cold weather
- Cold radiators or cold spots: see radiators not heating up
Brands we repair and parts warranties
We repair all major makes of gas and LPG boiler including Ideal, Worcester Bosch, Vaillant, Baxi, Viessmann, Glow-worm and Potterton. We are Ideal approved, so we know Ideal Logic and Vogue boilers inside out.
- Our labour on every repair is guaranteed for 1 year
- Genuine manufacturer parts come with the maker's own parts warranty, usually 12 months
- If your boiler is still under the manufacturer warranty, we will help you claim before you pay for anything
How a boiler repair works
- 1Call or message usTell us what the boiler is doing and any error code on the display. We may be able to talk you through a quick fix over the phone.
- 2We arrive and check safetyThe engineer shows their Gas Safe ID, then checks for gas leaks, flue problems and carbon monoxide risks first.
- 3Finding the faultWe run the boiler, read the fault history and test the parts to find the cause, not just the symptom.
- 4Clear price before we startWe explain what is wrong and what it will cost. You decide whether to go ahead.
- 5RepairMost parts are carried on the van. If we need to order one, we make the boiler safe and come back as soon as it arrives, usually within one to two days.
- 6Test and hand backWe test the boiler, check the readings, tidy up and give you a written record of the work.
Gas Safe registered and Ideal approved
- Gas Safe registration number: 5987417. Check us on the Gas Safe Register
- Ideal Boilers approved installer and Ideal MAX accredited
- Fully insured with a 1-year guarantee on all labour
- Local business based in Addlestone, trading since 2020
Never let anyone work on your boiler unless they are Gas Safe registered. Faulty gas work can lead to carbon monoxide poisoning. Our guide on carbon monoxide and boilers explains the warning signs.
Recent boiler repairs
What our customers say
"Great service. Very prompt, explained everything in detail and even went over and above to repair a tap that was an extra job to the initial boiler repair. Will definitely use this company again."
"The company was recommended by a friend, and what a good thing that was. Jordan is very professional and knowledgeable. We had a central heating problem which was quickly diagnosed. The system was power flushed and now works better than ever."
"Brilliant job. Arrived on time, diagnosed the issue quickly, and had everything sorted the same day. Great communication throughout."
Boiler broken? Call us now
Call 01932 943 009 any time of the day or night. You can also send your details through the form and we will call you back.
Boiler repair FAQs
How much does a boiler repair cost?
Our labour rate is £80 an hour + VAT, which covers the first hour on site including diagnosis. Most repairs then cost £100 to £500 + VAT in total depending on the part. We always tell you the price before we fit anything.
How quickly can you come out?
We are available 24 hours a day, 7 days a week. For customers within about 15 miles of Addlestone we can usually be with you within the hour in an emergency. Non-urgent repairs are often booked the same or next day.
Do you repair all makes of boiler?
We repair all the main makes including Ideal, Worcester Bosch, Vaillant, Baxi, Viessmann, Glow-worm and Potterton. We carry common parts in the van so many faults are fixed on the first visit.
Is it worth repairing an old boiler?
If the boiler is under 10 years old and the part is affordable, a repair is usually the sensible choice. If it is 12 to 15 years old, breaking down often or the repair is a large part of the cost of a new one, we will tell you straight. Our guide on when to replace your boiler goes through the signs.
My boiler is under warranty. Should I call you?
Call the manufacturer first, as a warranty repair is usually free. If we fitted the boiler we will help you arrange it. If the warranty has run out or the fault is not covered, we can repair it.
What should I do if I smell gas?
Do not use switches or flames. Open the windows, turn off the gas at the meter if you can and call the National Gas Emergency number on 0800 111 999 straight away. Once the supply is made safe we can repair the appliance.
Can I fix anything myself before calling?
Some things, yes. Check the pressure gauge (it should read about 1 to 1.5 bar when cold), make sure the gas and power are on, check the thermostat and try a reset. In freezing weather a frozen condensate pipe is a common cause. Never take the boiler casing off.