Plumbing valves and fittings for boiler systems

Boiler Service vs Boiler Repair: What's the Difference?

A boiler service is a routine check-up to keep things running safely and efficiently. A repair fixes something that has already gone wrong.

What is a boiler service?

A boiler service is an annual health check. The engineer inspects the boiler, checks for gas leaks, tests the safety devices, cleans key components, and makes sure everything is running at the right pressure and temperature. It takes about 45 minutes to an hour. For a full breakdown, see our guide on what happens during an annual boiler service.

Why do I need one?

Annual servicing catches small problems before they become expensive repairs. It also keeps your boiler running efficiently, which saves money on gas. Most manufacturer warranties require annual servicing to remain valid - skip a service and you could void your warranty.

What is a boiler repair?

A repair is when something has broken or stopped working properly - no hot water, no heating, strange noises, error codes on the display, or a leak. The engineer diagnoses the fault and replaces or fixes the faulty part.

How much does each cost?

A standard boiler service costs between £60 and £90. Repair costs depend on what is wrong - a simple fix like replacing a pressure relief valve might be £100-£150, while a new heat exchanger could be £300-£500. If the repair cost is getting close to the price of a new boiler, we will tell you honestly. See our guide on when to replace your boiler.

Can a service prevent repairs?

Yes, in many cases. As one of our customers found, we will also go “over and above to repair a tap that was an extra job to the initial boiler repair.” Regular servicing is the cheapest way to avoid unexpected breakdowns - especially in winter when you need the heating most.

Need help with this?

Call us on 01932 943 009 or email info@hphsolutions.co.uk. We cover Surrey, Hampshire, Berkshire and London. Free quotes, no obligation.

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